Privacy Policy

Last updated: November 9, 2026

Snivio is built to keep your videos private. This page explains what little data is involved and why.

Your videos stay on your computer

Snivio transcribes, analyzes and renders your videos on your own PC. Your videos, transcripts and clips are never uploaded to us. The optional AI feature also runs on your PC through the Ollama app.

When Snivio goes online

• Downloads: the first-run setup downloads speech-recognition models and optional components from their public hosts (for example Hugging Face and the Python Package Index). If you paste a video link, Snivio downloads that video from the site you linked.
• License checks: when you activate Snivio Pro, and occasionally afterwards, Snivio sends your license key and an anonymous identifier for your computer to Lemon Squeezy to confirm the license is valid. This identifier is derived from your machine and contains no personal information.
• Update checks: Snivio fetches a small file from getsnivio.com to see if a new version exists. Like any web request, this reveals your IP address to our hosting provider. You can turn automatic checks off in Settings.

Purchases

Purchases are handled by Lemon Squeezy, our reseller and Merchant of Record. They collect your name, email, billing details and payment information to process the order and send your license key. We receive your name, email and order details so we can provide support. We never see your full card details. See Lemon Squeezy’s privacy policy for how they handle your data.

Diagnostics

Snivio keeps logs on your computer to help fix problems. They are only shared if you choose to export a diagnostics report and send it to us. Reports contain logs and system information; your license key and user name are removed automatically.

This website

getsnivio.com doesn’t use cookies, ads or tracking scripts. Our hosting provider may keep standard server logs, such as IP addresses, for security.

Your rights

You can ask us what data we hold about you, or ask us to correct or delete it, by writing to support@getsnivio.com. For order data, you can also contact Lemon Squeezy directly.

Changes

If we change this policy, we’ll update the date at the top.